Cookie Policy
Understanding how EnergySurgeHub uses tracking technologies to enhance your learning experience and protect your data while you explore blockchain education opportunities.
What Are Cookies and Why Do We Use Them?
Cookies are small text files that websites store on your device. Think of them as helpful notes that remember your preferences. On energysurgehub.com, we use these tools to remember if you've visited certain course pages, what content interests you most, and how you navigate through our educational materials.
For instance, when you bookmark a particular blockchain tutorial or pause halfway through reading about smart contracts, cookies help us remember where you left off. This makes your next visit more convenient and personalized to your learning journey.
Do You Need Cookies to Access Our Content?
Most of our educational content remains accessible even if you disable cookies entirely. You can read articles, view course descriptions, and contact us without any tracking technology active on your device.
However, some interactive features work better with cookies enabled. Course progress tracking, personalized content recommendations, and remembering your communication preferences all rely on this technology to function smoothly.
Control Hub
Essential Functions
Basic website functionality, security features, and contact form submissions. These cookies ensure our site works properly when you're exploring course information or reaching out to our team.
Learning Experience
Remembers which articles you've read, tracks your progress through educational series, and suggests relevant content based on your interests in blockchain and media technology.
Communication Preferences
Stores your contact preferences, remembers if you've subscribed to updates, and maintains your choices about how we communicate with you about upcoming courses.
Site Performance
Helps us understand which educational content performs well, identifies popular learning paths, and shows us how to improve our website's speed and navigation.
Strictly Necessary Cookies
These cookies keep our website functional and secure. When you submit a contact form or navigate between pages, essential cookies ensure everything works smoothly. We can't turn these off because they're fundamental to providing you with basic website services.
Security cookies protect your interactions with our site, especially when you're sharing information about your educational background or career goals. They help prevent unauthorized access and ensure your communications with us remain private.
Functional Enhancement Cookies
These cookies remember your choices and preferences. If you've indicated interest in advanced blockchain courses versus beginner content, functional cookies help us show you relevant information on future visits.
They also remember practical details like your preferred contact method or if you've already downloaded certain educational resources. This prevents us from repeatedly offering the same materials and helps streamline your experience.
Analytics and Performance
We use analytics cookies to understand how people use our educational content. This data helps us identify which blockchain topics generate the most interest, where people spend time reading, and which course descriptions effectively communicate value.
Performance cookies help us identify technical issues. If certain pages load slowly or if navigation becomes confusing, these tools alert us to problems so we can fix them quickly and maintain a smooth learning experience.
Marketing and Communications
Marketing cookies help us understand which educational content attracts potential students and how people discover our courses. This information guides our decisions about creating new content and improving existing materials.
These cookies also help us avoid showing you redundant information. If you've already expressed interest in a particular course area, we can focus on providing deeper, more advanced content rather than repeating basic introductions.
Session Management
Temporary cookies that expire when you close your browser. They maintain your session as you navigate between different educational sections and ensure forms work properly.
Persistent Preferences
Longer-lasting cookies that remember your choices between visits. These typically expire after several months and help create a more personalized experience.
Third-Party Services
Cookies from external services we use for analytics, content delivery, or communication tools. These help us provide better service but are managed by our partner companies.
Managing Your Cookie Preferences
You have complete control over how cookies function on your device. Most web browsers allow you to manage these settings through their preference menus. You can block all cookies, allow only certain types, or set up notifications that ask permission before storing any tracking data.
Data Retention and Deletion
Different types of cookies have different lifespans based on their purpose. Session cookies disappear immediately when you close your browser. Preference cookies might last several months to remember your choices between visits.
Analytics cookies typically retain data for up to two years, though this information is aggregated and anonymized. Marketing cookies generally expire after 30-90 days, depending on the specific campaign or content tracking involved.
You can delete all cookies manually through your browser settings at any time. This will reset your experience to a first-time visitor state, but won't affect your ability to access our educational content or contact our team.
Updates to Our Cookie Practices
As we develop new educational features and improve our website functionality, our cookie usage may evolve. We'll update this policy to reflect any significant changes in how we handle tracking data or implement new technologies.
Major updates will be reflected in the revision date below. For substantial changes that affect your privacy or data handling, we'll notify existing contacts through our regular communication channels or prominent website notices.
We recommend reviewing this policy periodically, especially if you have specific concerns about data tracking or if you notice changes in how our website functions during your visits.
Questions About Our Cookie Policy
If you have specific questions about how we use cookies or want to discuss your data preferences, our team is available to help. We're committed to transparency about our tracking practices and happy to explain how these technologies support your educational experience.
Email: support@energysurgehub.com
Address: 115 Hai Bà Trưng, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam
Phone: +84977557000
Last updated: March 15, 2025